At Solar Residency, we value the trust you place in us. Protecting your privacy is of utmost importance, and we are committed to safeguarding the personal information you share with us.
1. Information Collection
We may collect personal information from you when you:
- Make a room reservation (online, over the phone, or via email)
- Sign up for newsletters or promotional offers
- Provide feedback or engage with our customer service
- Use our website or interact with our social media pages
The information may include your name, contact details, email address, payment details, preferences, and special occasion details (if shared for personalized setups).
2. Use of Information
We use the information to:
- Confirm and manage your reservations
- Provide personalized services and special arrangements
- Communicate booking updates or promotional offers (only with your consent)
- Improve our services and enhance guest experiences
3. Data Sharing
Your data is never sold or rented. We may share limited information with:
- Authorized resort staff to fulfill your service requirements
- Payment gateways for secure transactions
- Government or legal bodies if required by law
4. Data Security
We implement strict security protocols and industry-standard practices to protect your personal data from unauthorized access, misuse, or loss.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
6. Cookies & Website Tracking
Our website may use cookies for performance analysis and to enhance user experience. You may choose to disable cookies in your browser settings.
7. Policy Updates
This privacy policy may be updated occasionally. Any changes will be posted on our website with the updated effective date.
For questions or concerns regarding your data privacy, please contact us at:
📧 info@solarresidency.com | 📞 0194 – 2489380